Training designed for those who work, or want to work in the coordination of medical cases outside the patient's home country. Covers everything from authorization management and medical repatriations to direct international patient care, following protocols aligned with the standards of leading insurers and global assistance networks.

CRE001 Foundations of International Medical Assistance

Level: Beginner
Duration: 65 hours
Profile: Non-expert staff
International medical assistance is a highly specialized field that combines operational coordination, basic medical principles, contract management, decision-making under pressure, and cross-cultural communication.

CRE002 Operational Case Management

Level: Operational Entry-Level

Duration: 65 hours

Profile: Everyone

Real international medical assistance case in a structured, safe, and efficient manner from opening to closure, under supervision.

CRE004 International Medical Coordination and Global Healthcare Logistics

Level: Beginner-Intermediate (advanced operator / future coordinator) Prerequisites: Courses 1, 2 and 3

Duration: 65 hours 

General Objective: Train students to coordinate complex international medical services in a structured and safe manner, including critical hospitalizations, medical evacuations and cross-border logistical management.

CRE003 Humanised Care for International Patients and Intercultural Medical Communication

Level: Beginner

Duration: 65 hours

Operational Prerequisite: Courses 1 and 2

Developing the communication, intercultural and emotional competencies students need to provide humanized, safe and professional care to international patients in medically vulnerable situations.